How to Clean Java Cache for Informatica MDM hub application

This article elaborates how to clear the Java Cache. I have encountered several situations where the MDM Hub application is unable to launch. Sometimes it launches but it isn't possible to see the content on the Hub console. In all such cases the temporary files and the Java Cache must be removed.

Below are the three main steps which need to be performed.

A. Remove temporary files and cookies from the browser.

You can go to the internet browser setting and clear its temporary files and cookies.

B. Clear your Java cache in Windows:

In order to clear Java Cache follow these steps:

1. Below are the steps as per the operating system:

      1.1 Windows 7/Vista: Click on Start > Control Panel

      1.2 Windows 8: On the Start screen, type Control Pane and  then click the Control Panel icon

2. Select the Java icon present on the window and open it. You can locate the Java icon on the window as below: 

     2.1 Select Programs. Then click the Java icon.

     2.2 Enter Java in the search box which is available in the upper-right corner of the Control Panel window. After providing Java in the search box press the Enter button. 

    2.3 After that double-click Java 32-bit to open it.

3. Select the Settings button under Temporary Internet Files on the General tab of the dialog.

4. Select Delete Files and the Delete Temporary Files window appears. Make sure all boxes are selected with check marks and click OK.

5. Click the OK button again.

6. Click the OK button again to close the Java Control Panel window.

C. Clear Java Applications:
1. Use command 'javaws -viewer' to view the applications which are accessing Java.
2. Remove the application available on the Java Viewer.
3. Clear the browser history.
4. Restart the system.

I hope this article is helpful if you face a similar kind of issue in your MDM hub application. Below is a good video which explains the Informatica MDM Hub.